Resolving USB connection problems with Samsung Galaxy
After wasting two evenings of trying to connect my Samsung Galaxy to my computer I finally got the USB connection with Samsung Kies working. The connection problem occurred out of the blue and only when trying to connect to Kies. Using the phone as mass storage device was no problem at all. When the cable is connected the phone says “connected” and Kies says “connecting…”. Waiting didn’t work…
After searching the internet and finding several solutions that worked for other people I succeeded in restoring the connection.
The solution that worked for me:
- Take the SD card out of the Samsung Galaxy
- Connect the phone using the USB cable
- It will say something like can’t connect to Kies without SD card
- Plug the SD card back into to Samsung Galaxy
- Kies finds the phone…hooray!
After doing the above once my phone connects to my computer without a problem. If this procedure doesn’t work for you try something of the following:
Dial *#7284#. PhoneUtil will open. Set the USB mode to “MODEM” and back to “PDA”. Try to connect the phone…
Do a factory reset of the phone (you’ll find how to do this on http://www.google.com). Try to connect the phone…
Remove the phone using the “device manager” in windows. Disable the function to install drivers from windows update. Reinstall the Samsung drivers. Try to connect the phone…
Finally I can start developing applications for my phone again! The USB debugging didn’t work either…
on Feb 16th, 2012 at 5:20 am
i had troubles all the time for connecting my galaxy note to Kies via US .
thanks for your suggestion by “Dial *#7284#”… it works & connected this morning. my nightmare ended after 3 weeks…
Cheers!